What our customers have to say

Multi-Value is a valuable partner who supports your company in improving your Customer Experience!

Happy to be their client!

They are continously exploring you as client.

They listen to the client and offer solutions based on experience.

I have been working with Multi-Value since 2015 on a project involving passenger counts at the gates at the SNCB station at Brussels Airport. Throughout our years of collaboration, Multi-Value has consistently been a reliable partner. Their transparent communication and proactive approach have enabled us to achieve the set goals every time. I can confidently say that Multi-Value is a great partner for similar on-site market research.

Your offered solution was truly customized for our organisation and not a generic story.

Proactive, thoughtful and thinks along in solutions. Pleasant contact persons.

Solidly carried out mystery shopping with valuable reports, easily accessible, great service against a good price. Value for money. Value for money.

Professional and very pleasant collaboration – strong trainers

Multi-Value thinks along with us, is customer friendly, communicates very well, is transparent and has the knowledge and experience.

It is interesting to get confirmed what we already suspected, but measured in a professional and objective manner, thanks to Multi-Value. Furthermore, the collaboration is going very easily and the presentation given by Stefaan was very enlightning and interesting. It is an added value to work with Multi-Value, to be able to really map out the customer experience in your company.

You provide a service from A to Z, actively listening to the needs of the firm. From there you think along to possibilities, taking into account the vision, goals and culture of the company. Everything is always top-notch in terms of speed, follow-up, communication and correctness. Finally, you guys are very flexible which is also important in a retail environment.

Going the extra mile towards customer excellence. X2O and Multi-Value team up for optimal customer experience.

Good follow-up on issues, clear presentations

Appointments are kept, there is close and good contact, and responses are always quick.