Multi-Value has been your full-service partner on customer experience since 1997. In 2022, Multi-Value joined forces with Top Level Services, giving our organization even more clout.
Our passion is guiding organizations in improving customer experiences. We do this with a complete range of services in the field of measurement, training and coaching.
We listen to customers’ wishes and feedback and translate these into executable actions. Actions that start from positive appreciation. Because motivating people to take action only works by positively influencing the mind and heart.
We also attach great importance to our own NPS®. So we regularly research our customers and take various initiatives every month to improve our customer experience.