Customers
What our customers have to say
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Multi-Value is a valuable partner who supports your company in improving your Customer Experience!
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Happy to be their client!
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They are continously exploring you as client.
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They listen to the client and offer solutions based on experience.
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I have been working with Multi-Value since 2015 on a project involving passenger counts at the gates at the SNCB station at Brussels Airport. Throughout our years of collaboration, Multi-Value has consistently been a reliable partner. Their transparent communication and proactive approach have enabled us to achieve the set goals every time. I can confidently say that Multi-Value is a great partner for similar on-site market research.
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Your offered solution was truly customized for our organisation and not a generic story.
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Proactive, thoughtful and thinks along in solutions. Pleasant contact persons.
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Solidly carried out mystery shopping with valuable reports, easily accessible, great service against a good price. Value for money. Value for money.
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Professional and very pleasant collaboration – strong trainers
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Multi-Value thinks along with us, is customer friendly, communicates very well, is transparent and has the knowledge and experience.
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It is interesting to get confirmed what we already suspected, but measured in a professional and objective manner, thanks to Multi-Value. Furthermore, the collaboration is going very easily and the presentation given by Stefaan was very enlightning and interesting. It is an added value to work with Multi-Value, to be able to really map out the customer experience in your company.
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You provide a service from A to Z, actively listening to the needs of the firm. From there you think along to possibilities, taking into account the vision, goals and culture of the company. Everything is always top-notch in terms of speed, follow-up, communication and correctness. Finally, you guys are very flexible which is also important in a retail environment.
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Going the extra mile towards customer excellence. X2O and Multi-Value team up for optimal customer experience.
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Good follow-up on issues, clear presentations
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Appointments are kept, there is close and good contact, and responses are always quick.