We take you back in time, to our automotive event. Two successful events in Antwerp and Almere. We inspired both dealer groups and brands with the results of our international automotive benchmark survey.
The challenges in the European automotive world remain major, but as mentioned: your customer is the hero in your CX story. Or as Michael Cirillo put it: relevance = revenue.
At the event, participants were already given hands-on tools to enhance that relevance. Multi-Value will be happy to guide you further with customer experience visits, calls and e-mails.
You will also be given our SMILE document. Empty, so you can already start working on this with your team. I am curious to see how your employees will interpret SMILE.