It is important to know how a guest experiences our brand

Bart van den Nieuwenhof

an honest mirror keeps us focused.

Bart van den Nieuwenhof

la-place-logo

This allows us to ensure that the LUSH standards are the same in all stores.

Marja Lüzkendorf

The evaluation is very important for us, because nothing is more meaningful than seeing a shop from the customer's perspective.

Marja Lüzkendorf

A positive report is a wonderful motivation.

Marja Lüzkendorf

lush-logo

We believe customer service is equal to the value proposition in the shopping street.

Bob Pearce

Thanks to the staff, customers will buy more, either in quantity or in price.

Bob Pearce

Use the results for customer service, sales skills or product knowledge training.

Bob Pearce

Ce fut très agréable aussi de travailler avec toi. Vous avez au sein de Multi-Value une vraie connaissance de l’expérience clients et des techniques et technologies de Market resaerch et mystery shopper. J’ai toujours trouvé très stimulant nos sessions de brain session.

Audrey Le Roux - The Phone House

Ce fut très agréable aussi de travailler avec toi. Vous avez au sein de Multi-Value une vraie connaissance de l’expérience clients et des techniques et technologies de Market resaerch et mystery shopper. J’ai toujours trouvé très stimulant nos sessions de brain session.

FOR RETAILERS AND BRANDS

Whether you are a retailer or represent a brand, Multi-Value helps you to achieve your goals. We have no standard formulas. By listening to you, knowing your goals and understanding your company, we can give you specific advice. Based on this advice and your feedback we can roll out a result-oriented programme.

Some of our customers per branch

Automotive

Retail

Brands

Food & restaurants

Finance