What can we learn about Customer Experiences by Bob Pearce (Leadership Development Director Europe – AS WATSON Group)?
Recent Posts
- Two simple mechanisms will increase success
- Free gift: 10 golden reasons to convince your colleagues about the power of the Net Promoter Score
- 5 Customer Expectations that we can discover from UBER, AIR BNB, ZOPA, TINDER and others.
- La Place best fast food service restaurant of the Netherlands – Service Champion Award
- Don’t miss experiences, think about a feedback tablet in your store
Recent Posts
- Two simple mechanisms will increase success
- Free gift: 10 golden reasons to convince your colleagues about the power of the Net Promoter Score
- 5 Customer Expectations that we can discover from UBER, AIR BNB, ZOPA, TINDER and others.
- La Place best fast food service restaurant of the Netherlands – Service Champion Award
- Don’t miss experiences, think about a feedback tablet in your store
