{"id":2486,"date":"2026-06-03T11:35:52","date_gmt":"2026-06-03T11:35:52","guid":{"rendered":"https:\/\/multi-value.com\/cx-brussels-members-event\/"},"modified":"2026-06-04T11:29:20","modified_gmt":"2026-06-04T11:29:20","slug":"cx-brussels-members-event","status":"publish","type":"post","link":"https:\/\/multi-value.com\/fr\/cx-brussels-members-event\/","title":{"rendered":"CX\u2011Brussels Members Event"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Un grand merci \u00e0 Fr\u00e9d\u00e9ric De Vrieze de nous avoir accueillis lors de la deuxi\u00e8me \u00e9dition du CX-Brussels Members Event, ainsi qu\u2019\u00e0 Balder D\u2019hondt (Volvo Cars) pour l\u2019organisation de l\u2019\u00e9v\u00e9nement du 23 avril.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/multi-value.com\/wp-content\/uploads\/2026\/06\/Afbeelding1-768x1024.jpg\" alt=\"\" class=\"wp-image-2389\" srcset=\"https:\/\/multi-value.com\/wp-content\/uploads\/2026\/06\/Afbeelding1-768x1023.jpg 768w, https:\/\/multi-value.com\/wp-content\/uploads\/2026\/06\/Afbeelding1-225x300.jpg 225w, https:\/\/multi-value.com\/wp-content\/uploads\/2026\/06\/Afbeelding1-600x800.jpg 600w, https:\/\/multi-value.com\/wp-content\/uploads\/2026\/06\/Afbeelding1-750x1000.jpg 750w, https:\/\/multi-value.com\/wp-content\/uploads\/2026\/06\/Afbeelding1.jpg 908w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\">CX-Brussels est une organisation belge qui vise \u00e0 faire progresser l\u2019exp\u00e9rience client sous tous ses aspects : en rassemblant des professionnels du CX et du digital, en partageant les derni\u00e8res connaissances et en organisant des \u00e9v\u00e9nements inspirants pour ses membres. Elle promeut activement les meilleures pratiques en mati\u00e8re de gestion de l\u2019exp\u00e9rience client en Belgique et au Luxembourg, afin d\u2019aider les entreprises \u00e0 se d\u00e9velopper et \u00e0 fid\u00e9liser davantage de clients satisfaits.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En tant que membre de CX-Brussels, Multi-Value \u00e9tait fier de contribuer \u00e0 l\u2019\u00e9v\u00e9nement \u00e0 travers une pr\u00e9sentation de notre CEO, Stefaan Vandroogenbroeck. Il a partag\u00e9 un cas d\u2019usage montrant comment exploiter efficacement les donn\u00e9es CX pour atteindre l\u2019excellence op\u00e9rationnelle \u00e0 l\u2019\u00e9chelle des collaborateurs, des \u00e9quipes, ainsi que des managers locaux et r\u00e9gionaux. Il a pr\u00e9sent\u00e9 les principes du D.R.I.V.E. : Differentiate, Retain, Integrate, Value et Educate.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:59px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Curieux d\u2019en savoir plus sur les principes D.R.I.V.E. et sur la mani\u00e8re de les appliquer au sein de vos propres \u00e9quipes ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/multi-value.com\/fr\/contact\/\" type=\"page\" id=\"1600\">N\u2019h\u00e9sitez pas \u00e0 nous contacter<\/a> : nous serons ravis de partager avec vous nos points de vue et nos exp\u00e9riences !<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Un grand merci \u00e0 Fr\u00e9d\u00e9ric De Vrieze de nous avoir accueillis lors de la deuxi\u00e8me \u00e9dition du CX-Brussels Members Event, ainsi qu\u2019\u00e0 Balder D\u2019hondt (Volvo Cars) pour l\u2019organisation de l\u2019\u00e9v\u00e9nement du 23 avril. CX-Brussels est une organisation belge qui vise \u00e0 faire progresser l\u2019exp\u00e9rience client sous tous ses aspects : en rassemblant des professionnels du [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2396,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[49],"tags":[],"class_list":["post-2486","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CX\u2011Brussels Members Event - Multi-Value<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/multi-value.com\/fr\/cx-brussels-members-event\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CX\u2011Brussels Members Event - Multi-Value\" \/>\n<meta property=\"og:description\" content=\"Un grand merci \u00e0 Fr\u00e9d\u00e9ric De Vrieze de nous avoir accueillis lors de la deuxi\u00e8me \u00e9dition du CX-Brussels Members Event, ainsi qu\u2019\u00e0 Balder D\u2019hondt (Volvo Cars) pour l\u2019organisation de l\u2019\u00e9v\u00e9nement du 23 avril. 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